Guides for the people who run the place.
The compliance and operations playbooks we wished existed — EHO inspections, allergens, temperature records, rotas and DSARs, written in plain English by the team building Recordme. No scare tactics, no gated PDFs. Just the practical stuff that keeps a venue inspection-ready.
The two every UK venue gets asked about
An inspection and an allergen query are the moments a venue is most likely to get wrong. Here's how to be ready for both.
EHO inspection prepHow to pass your next EHO inspection without the panic
Inspections are unannounced by design, so the venues that do well are the ones whose records are ready every day. What an Environmental Health Officer actually scores, the records they'll ask to see, and the always-ready checklist to work through before they walk in.
Allergens & Natasha's LawNatasha's Law: getting PPDS allergen labels right
If you pack food on-site before a customer orders it, it needs a full ingredient list with the 14 regulated allergens emphasised. What counts as PPDS, exactly what the label must say, and how to keep it true every time the recipe changes.
More playbooks for the floor
Short, practical reads on the compliance and operations problems venues actually hit.
Food safetyTemperature logs that actually hold up in an audit
A column of neat 3°Cs written at the end of the week convinces nobody. What makes a temperature record credible — timing, attribution, exceptions — and what to record when a fridge drifts out of range.
6 min read
OperationsRunning one standard across every site
The second site is where the wheels usually come off — the standard lives in the founder's head. How growing groups turn "how we do things" into checks, templates and dashboards that travel.
8 min read
ComplianceSFBB or HACCP? What your venue actually needs
Safer Food, Better Business is HACCP, pre-packaged for small venues. When the FSA's pack is enough, when you've outgrown it, and how to keep either one alive as a daily habit instead of a shelf ornament.
6 min read
OperationsRota rules that actually bite: Working Time for hospitality
Rest breaks, the 48-hour average, night-work limits and under-18s — the Working Time rules venues trip over most, and how to catch a breach in the rota before you publish it, not after.
7 min read
ComplianceThe 28-day clock: handling a DSAR in a busy venue
An ex-employee emails "send me everything you hold on me" mid-service. UK GDPR gives you one calendar month. What counts as their data, where it hides in a venue, and how to respond without panic.
6 min read
Food safetyThe fridge died overnight. Here's the playbook.
You open up to a warm walk-in and a full prep list. What to check, what you can keep, what has to go, and how to record the whole thing so one bad compressor doesn't become a bad inspection.
5 min readBeyond the guides
The rest of what you'll reach for — product help, release notes and a real person to talk to.
Help centre
How-to guides, walkthroughs and answers to common questions, inside the app.
Open help centreThe blog
Plain-English writing on food safety, EHO prep, allergens and running multiple sites.
Read the blogProduct changelog
What we shipped, in chronological order. No marketing fluff, no backdating.
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