Guest feedback
“A guest complained and it got lost, and then they left a review.”
A low rating opens a case for someone to answer, with a deadline.
A low rating from a guest opens a case for someone to answer, with a deadline.
Professional plan · 14-day trial · No card to start
What happens today
The way it usually goes
- An email inbox.
What changes
What you can now do
- A QR code for guest feedback.
- A low rating opens a recovery case with a deadline.
- Review links for happy guests.
What you can now sayHere is every low rating, who is dealing with it and by when.
How it works
3 steps
Put the QR code out
Guests scan it and give feedback.
Answer a low rating
A low rating opens a recovery case with a deadline.
Offer a review link
Happy guests are offered a link to leave a review.
What it saves
Time and money, honestly
We have not timed this yet, so no saving is claimed. In the savings calculator on the pricing page you enter your own figures, and the result is your estimate.
Plainly
Where it stops
- The recovery window is recordme.io’s default, not an industry standard.
- Only a low rating opens a case.
Questions people ask
Questions
Do happy guests get a review link?
Yes. Review links are offered to happy guests.
Is guest feedback on every plan?
No. It is on Professional.
Related
Start today
Answer the next complaint before it becomes a review.
Start free and put your feedback QR code out.
Run it. Prove it.